Frequently asked questions

About Luv.it
  • What is Luv.it?

    Luv.it is the first true social marketplace that offers a personalized shopping experience based on the brands you love and the people you are inspired by. So, your feed will be populated with products that are relevant to you - no junk, no advertising, no crappy recommendations.


    Shopping on Luv.it is smart and fun. You will receive 2.5% cashback on every purchase you make and 2.5% referral fee on every purchase you inspire. Yes. You make money when you buy a product and you make money when someone on your network purchases a product you LUV’d, Reposted or Shared.


    When you purchase an item on Luv.it, you buy it directly from the brand, and the brand ships your item right to you. Luv.it doesn’t hold any inventory or manufacture any products — we just make magic happen to match you with the products that you love to make shopping spectacularly fun and easy.

  • How can I get Luv.it?

    Download the Luv.it app on theApp Store.

  • Do I have to pay to use Luv.it?

    Of course not. Luv.it is free, just like falling in love is free :) - you will have to pay for the stuff you buy, though.

  • I'm a brand and I want to sell on Luv.it — how can I get started?

    We will get you started right away! Just share some info with with us and our Brand Curation team will be in touch.

Rewards
  • How do the cashback rewards work?

    Fun and easy:


    1. You receive 2.5% cash back on every item you buy on Luv.it. Yes. On every single purchase!


    2. You will receive a referral fee of 2.5% every time someone on your network (in first and/or second degree) purchases a product you Luv’d or Shared.


    So, you are not only rewarded when you buy a product, you are also rewarded for your social influence and super cool style!


    You are going to love this - the cash you make is real cash, so you can either use it to buy more amazing products on Luv.it or you can cash it out to your PayPal account.

  • How can I check my account balance?

    You can check your balance by tapping on the “PROFILE” icon on the bottom navigation bar - and then tap on the "$" icon at the top left corner of the screen.

  • How can I use the rewards I accumulate?

    You can use your account balance to pay for products you find on Luv.it (and continue receiving cash back for those purchases). Or you can transfer your account balance to your PayPal account.

  • Is the cashback cumulative?

    Yes it is! Isn’t this phenomenal?

  • How do referral fees work?

    Simple. You will receive 2.5% of the value of the item when someone on your network (in first and/or second degree) purchases a product you LUV’d or shared.


    Picture the following scenarios:


    Amy is your friend. She loves your style and becomes your follower on Luv.it. You will earn a referral fee every time Amy purchases a product that you LUV’d or shared.


    Lucy if Amy’s friend - Amy Luvs an item that you Luv’d and Lucy purchases the item. Well, in this case, the three of you receive 2.5% of the value of the item!

  • Are you for real?

    We surely are!

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